Care home and senior residence cleaning in Bremen: inside the facility's hygiene plan, inside residents' everyday life

We adopt the house's hygiene standard and supply the evidence that goes with it – rather than bringing our own standard along.

In short

A care home is neither a hospital nor an office. It is a home where people spend their everyday lives, and at the same time a facility with elevated infection risk that is inspected regularly. Both belong together: we work to the house's hygiene plan, treat a resident's room like a private flat, and supply the evidence the facility needs.

The buyer's problem

The decisive question is not the cleaning service but the boundary. Without a clear division, gaps arise that care staff then have to close in everyday work – losing exactly the time the facility wanted to save. There is also the relationship of trust: people with dementia orient themselves by faces, not by routines. Changing staff create unrest, and unrest costs care time.

What shapes the cleaning concept

The cleaning need of a care facility follows the daily routine and the hygiene plan, not the floor area. These factors determine the scope of work:

  • The facility's hygiene plan: agents, concentrations, contact times, agent rotation, colour coding of cloths, the sequence of areas and the procedure during outbreaks.
  • Daily routine: between breakfast, morning personal care, therapies, lunch, rest periods, visiting hours and the night shift there are few usable time windows.
  • Number of contact surfaces: handrails, lift buttons, light switches, door handles and sanitary areas are touched more often than in any other type of property.
  • Change of occupancy: after a resident moves out, rooms are cleaned in full and handed over ready for occupancy.
  • Areas with elevated requirements: sanitary areas, and rooms for the disposal of faeces and soiled items.
  • Domestic tasks taken over and their boundary to care.
  • Responsibilities within the house: who is accountable for hygiene and documentation.

Legal and technical classification

In a care facility, recommendations, laws, private lists and company plans are particularly often confused. Here the distinction is not a formality; it determines what is actually binding.

Statutory duty: hygiene plan under § 36 IfSG (German Infection Protection Act)
A care facility must draw up a hygiene plan. This document sets out the agents used, the concentrations, the contact times, agent rotation, colour coding of cloths, the sequence of areas and the procedure during outbreaks. We work within it: the house's standard applies, and we supply the evidence that goes with it.
Recommendation, not a law: RKI recommendations
The recommendations of the Robert Koch Institute (RKI) are a professional benchmark and feed into the hygiene plan. They are not, however, a legal norm. What is binding for the facility is above all its own duty under § 36 IfSG, the requirements of biological agents legislation with the associated TRBA 250, and orders issued by the competent authority.
Product list, not a company seal: VAH list
The VAH list concerns disinfectants, not companies: products with a declared spectrum of activity and a stated contact time are tested and listed. A cleaning company is not VAH-listed. What matters for use is that the agent matches the spectrum of requirements set by your hygiene plan, and that contact time and concentration are observed.
Boundary: disinfection is part of the service, not a separate item
Surface disinfection with an agreed spectrum of activity and documented contact time is part of the routine cleaning service within the facility's own hygiene plan. We do not provide it as a separate, named service. The choice and permissibility of the agents is decided by the facility or by the hygiene commission.
Company requirement: the room is a home
Residents' rooms are private spaces: knock and wait, do not move personal items, throw nothing away, sort nothing, and leave photographs, devotional objects and personal furniture untouched. That is the real quality question in this industry – and the point at which external staff most often cause offence.
No certification by the service provider
We document the measures carried out. We are not a certification body and do not issue evidence that replaces an inspection of the facility. What is inspected is your house; our role is to supply the documents you need for that.

The rules named here describe requirements on how the work is carried out — they are not a certification held by BREREI. VDI and DIN standards are chargeable and were not available in full text; where a statement touches the standard in detail, this is noted in place.

What we need for a quotation

For a reliable calculation we need the following details. The more precise the breakdown, the fewer additional items arise in the first year.

  • The facility's hygiene plan
  • Area breakdown by residential units and ancillary areas
  • Number of places and rooms
  • Details of sanitary areas, and rooms for the disposal of faeces and soiled items
  • Desired cleaning windows within the daily routine
  • List of domestic tasks to be taken over and their boundary to care
  • Requirements on agents and evidence
  • Who in the house is accountable for hygiene and documentation

Frequent questions from this industry

Answered briefly, so you can judge whether we fit your property.

Do you work according to the RKI guidelines?

We work according to your facility's hygiene plan. The recommendations of the Robert Koch Institute (RKI) are a professional benchmark and feed into that plan, but they are not a legal norm. What is binding for you is above all your duty under § 36 IfSG (German Infection Protection Act), biological agents legislation with TRBA 250, and official orders. We adopt your house's standard and supply the evidence for it.

Are your disinfectants VAH-listed?

The VAH list concerns products, not companies: listed are agents with a tested spectrum of activity and a stated contact time. For use in your facility what matters is that the agent matches the spectrum of requirements set by your hygiene plan, and that contact time and concentration are observed. The facility or the hygiene commission decides the selection; we present the product list with safety data sheets and manufacturer information.

What happens during a Norovirus outbreak?

The procedure is set out in your facility's hygiene plan and, where necessary, supported by the competent authority. We follow it: isolation and separation of areas, separate equipment, a defined sequence of work, proper final disinfection and disposal. What we contribute is instructed staff and the methodical execution. We do not promise a fixed reaction time – such a commitment would not be verifiable in an emergency.

Do you relieve care staff of cleaning work?

That is the usual reason for an enquiry, and yes, it is possible in principle. The precondition is a clear boundary: which tasks does the external service take on – room and sanitary cleaning, circulation areas, dining room, waste disposal within the house, crockery – and which activities remain part of care, such as bed preparation in care situations or handling residents during personal hygiene. That boundary belongs in the contract.

Will we always get the same staff?

That is our aim and the intended way of working for care properties, precisely because of the relationship of trust with residents. It cannot be promised: people fall ill, resign or change employer. What makes contractual sense is something else: a fixed assignment to the property, notification of every change, naming the new member of staff and instruction that has demonstrably taken place.

How is the cleaning documented?

The documentation duty lies with the facility, because it carries the responsibility towards inspection bodies and authorities. We supply the factual evidence you need for that, for example service records, details of agents and dosing, records of disinfection measures carried out and reports of anything unusual. We align the form and rhythm with your inspection procedures.

Discuss the hygiene plan and the routine

We read your hygiene plan, look at the areas and describe which tasks we can take on.

Prefer to talk?

0421 87757597

Mon–Fri, 07:30–17:30 – we are happy to call you back.

Request a quote in two minutes

Service, property and contact details – that is all we need.

Or use the full contact form