Technical and legal framework
This service sits within a framework of statutory duties, technical rulebooks and operational practice. The distinction matters because it determines who is responsible for what.
- Who owes the duty of care
- § 823 BGB obliges anyone who opens an area to use by others to keep it safe. That risk includes slipping through wetness, through slipperiness or through friction that is low because of the material itself. The cleaning contract reduces this risk, it does not transfer it: the operator remains responsible, including during the work and after the area has been released for use.
- Alkaline strippers and the covering
- Choosing the deep-cleaning agent is a question of material with hard consequences. Linoleum discolours and becomes irreversibly brittle, rubber is designed to be vapour-permeable, calcareous natural stone is attacked by acid, while cement joints actually need acid to remove limescale. Hence the real statement of this service: there is no deep-cleaning method that works independently of the covering. A quotation given before the diagnosis is an estimate.
- Slip resistance is a product property
- Floors are classified in slip-resistance classes; the evidence is provided through the product and the way it is laid or coated. Cleaning does not restore a slip-resistance class. What a care film can do is replace the protective film that has been stripped away, so that friction is not lost through bare, mechanically attacked covering. Anyone who wants a class assured has to describe it as a product property of the system used, with supporting documentation.
- Rulebooks and their status
- The Ordinance on Workplaces is legally binding; the Technical Rules for Workplaces give it concrete form with presumption effect and are not a legal norm in the strict sense. DIN 77400 is a standard, not a law: its purpose is to make cleaning services describable and verifiable; it becomes binding through contract, legal reference or presumption effect. No law prescribes deep cleaning at a particular interval. Technical review of the standard in its full text is required.
- Working in an occupied building
- Stripping and coating products are hazardous substances within the meaning of the Ordinance on Hazardous Substances; handling them requires a substitute-product assessment and protective measures. If the work takes place in an occupied building, that belongs in the property planning: ventilation, closing off the area and routing for the users. Safety data sheets and manufacturer information are the reliable basis for specific application values, not the tender.
The rulebooks named here describe requirements for how the work is carried out – they are not a certification held by BREREI. VDI and DIN normative texts are chargeable and were not available in full; where a statement touches the normative detail, this is noted in place.